Your customers are at the heart of your business — and keeping track of their needs, preferences, and feedback can make the difference between growth and stagnation. Digitizing how you manage...
Once you’ve digitized your payments and marketing, the next step is to make your daily business operations more efficient using digital tools. This is where the real transformation begins —...
WEEK 5: Step 4: DIGITIZE YOUR MARKETNG You may have the best product or service, but if customers don’t know about it, your business won’t grow. Marketing has always been about getting the word...
One of the fastest ways to make your business more efficient and customer-friendly is to digitize your payments. In today’s economy, cash-only businesses risk losing customers who prefer the...
Week 3: Step 2 – Digitize Your Communication Every business lives and dies by how well it communicates. From answering customer inquiries to coordinating with suppliers and employees, clear and...
Week 2: Step 1 – Get Your Business Online When people need a service or product today, their first instinct is to check online. They’ll search on Google, scroll through Facebook, or ask for...
Why Digitizing Your Business Matters Running a business today is not the same as it was ten years ago. Customers expect faster responses, flexible payment options, and convenient ways to reach you....
We’ve come to the final chapter of our Scaling Smart series—five focused steps to help you grow your business wisely. Today, we close with perhaps the most important reminder: scale with purpose....
Scaling your business is exciting—but it can also quietly drain your bank account if you’re not prepared. Growth eats cash. And if you’re not watching closely, what looked like success on...
So you’ve laid the groundwork. Your systems are solid, your team is ready, and your cash flow is stable. Now comes the big question: how exactly should you grow Scaling isn’t one-size-fits-all....
Growth is exciting—but it can also expose every weakness in your business. If your systems are shaky or your team is stretched thin, scaling up will only magnify the cracks. That’s why the...
Starting us off in this new series, we will go through the decision ,is it time to scale For many entrepreneurs, growth feels like the ultimate goal. After all, a growing business is a successful...
Every entrepreneur dreams of it. The buzz of bigger orders, new customers, new branches, more revenue. Growth. It’s the word on every pitch deck, investor call, and strategic plan. But while growth...
In the final part of our Simple HR Policy Guide series, we focus on a crucial aspect that underpins every modern workplace: Data Protection and Confidentiality. While this might sound like a topic...
We continue to explore simple policies that all businesses, small and large, should have. This week we look inti health and safety. Your people are your most valuable asset, so keeping them safe at...
Running a small business comes with its fair share of challenges—and managing people is often one of the trickiest. Misunderstandings, misconduct, or conflict may arise, even in the most close-knit...
In any business, people are your greatest asset. But how do you ensure they stay motivated, focused, and continually improving The answer lies in one simple concept that’s often misunderstood or...
What Are Compensation and Benefits Compensation refers to all the monetary payments made to employees for their work. This includes salaries, wages, overtime, bonuses, and commissions. Benefits refer...
For many small businesses, flexibility is a key advantage. You might allow informal working hours, remote work, or verbal time-off requests. But as your team grows—or even if it’s still...
Running a small business often means juggling many roles—from sales and marketing to finance and operations. But one critical area that should never be overlooked is Human Resources. Even if you...
For many family-owned businesses in Kenya, leadership transition is a critical turning point. When not handled properly, succession can lead to internal conflict, operational disruptions, and even...
Family-owned businesses are the backbone of many economies, offering stability, continuity, and deep-rooted values. However, as these businesses grow, governance challenges can emerge, often blurring...
Family-owned businesses play a crucial role in economic growth, and enjoy the advantages of trust, shared values, and long-term vision. Yet they often face unique challenges that can hinder their...
Management consultants Family-owned businesses are the backbone of Kenya’s economy, contributing significantly to employment and GDP. They however, often face unique challenges, including...
Why Choose Consultants Why Choose Internal Teams Team Cohesion and Morale: Relying on internal teams can boost morale and foster a sense of ownership. When employees are trusted to solve problems Key...
In today’s fast-paced business environment, finding the right consultant can make all the difference in achieving your strategic goals. For businesses across Africa, this decision is even more...
Currently, the African consulting industry is estimated to be worth over $2 billion and is growing at a rate of around 5-7% per year. An interesting statistic in the last 3 years is that small, niche...
Consulting has quickly become one of the most attractive ways to be your own boss. From providing online training sessions and seminars to one-on-one consultations with SMEs, there are several...
